Delivery & Returns

MAINLAND UK DELIVERY

Royal Mail Tracked 48 - £3.55

Royal Mail aim to deliver within 2-3 working days

Royal Mail Tracked 24 - £4.45

Royal Mail aim to deliver the next day but cannot guarantee this

Orders over £50 - FREE Tracked 48

Order before 11am on Monday - Friday and we will aim to ship your order on the same day*.

*Please note, during busy periods this may not be possible. If you require an order to be shipped the same day, please do email us at hello@woodburyblue.co.uk and we will do our very best to accommodate you.

Please refer to our FAQs for any other queries about delivery. 

RETURNS INFORMATION

We hope you’re happy with your Woodbury Blue order, but if something isn’t right or hasn’t gone to plan then you have 28 days to return your order to us - 14 days to notify us of any returns and a further 14 days to send your item back to us. Please ensure all items are in their original packaging and we ask that you send us proof of purchase by email. 

You are responsible for the return shipping costs and it's recommended that you opt for a tracked service to ensure safe delivery.

Once we have received your returned items we will either send out a new order to the original address or issue you with a refund for the full amount, minus the original shipping costs. 

Depending on your return method it can take 3-5 working days for your order to arrive back to us. Once processed your refund will then be credited within a further 3-5 working days depending on your bank or payment method.

Please send all returns back to:

Woodbury Blue

27 Aldersmead Road, Beckenham, BR3 1NA

If 28 days have passed we unfortunately cannot refund your order.

If your order is faulty, please contact us at hello@woodburyblue.co.uk with photos and proof of purchase.